Frequently Asked Questions
The fastest way to resolve an issue is submitting a ticket to our Customer Success team at this link. We’ll be happy to answer any questions and troubleshoot problems that may pop up.
Customers can also find answers to common questions, access tutorials and training material, get ideas and much more 24/7, 365 from our Learning Center.
Thanks for your interest! We’d love for you to join the growing network of communities across the globe using Touchtown.
We’d love to show you a tour of our full suite of products. Schedule a call with our sales team here if you’d like to get a demo of Touchtown.
If you’d like to do some fact-finding of your own, no problem. Visit our product pages:
Howdy! We hope you’re enjoying your Touchtown products. The best person to chat to about getting an account for Community Apps and similar queries is an administrator at your community.
Here are a few helpful articles for common resident tech issues:
- iPhone/iPad: How to install an app
- Android/Tablet: How to install an app
- Android: How to pin an app to the homescreen
If we still haven’t answered your question, feel free to fill out the form here and someone from our team will get to you as quickly as possible.
Hi there! We’d love to hear from you. Submit the form below with specific details and we’ll be back to you ASAP.
We have created a comprehensive resource library full of ideas and content to help you implement digital programming. You can access the library here.
We’re also offering a selection of starter bundles and other deals to communities in need. Please select “Sales” in the form below and tell us a little bit more about what you’re looking for. We’ll get back to you ASAP.