Personalised viewing for residents
The in-room TV system recommended by CompNow stood out above other options. With no in-room hardware required, it was easy to install and use and the software driven system can be updated and added to as required. Under Scalabrini’s all-inclusive model, residents aren’t on-charged for Foxtel subscriptions. The distribution for personalised viewing is centrally managed.
Scalabrini also needed to be able to send individual messages to residents – such as “Good morning, your daughter is at reception for you.” CompNow purchased and integrated the additional specific software into the in-room TV system.
Natalie Scott, chief financial officer at Scalabrini, says, “CompNow’s familiarity with Tripleplay meant they could explain how and where we would benefit from its far reaching functionality.
“Importantly, they helped us identify those aspects of the system we should launch with and those which we could roll out over time as staff and residents became comfortable in the new surroundings and with using the screen-based technology.”
Scalabrini is committed to investing in the next level of IPTV training for staff and to widen the use of the system’s interactive components.